| Order on Marketer Contest Period | |
| The Commission approved a petition requesting that it establish a marketer contest period in the Uniform Business Practices. Specifically, the contest period would permit an incumbent marketer (with customer authorization) to cancel a pending enrollment with a subsequent marketer. The contest period will be effectuated through EDI transaction standards. Revised EDI transaction standards will be issued by Staff for comment. The Commission noted its concern that the contest period could lead to increased allegations of slamming and cautioned that if an incumbent marketer cancels a pending enrollment without customer authorization to do so it will be considered a slam. The full text of the Order is available on the NEM Website. | |
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| Order on Expansion of O&R Referral Program | |
| The Commission issued an Order approving the expansion of O&R's referral program to include new service customers. For electric customers receiving service in this fashion, the enrollment would be effective at the date of service initiation. For gas customers, it would be effective on the first day of the next month or the first day of the following month depending on processing. New service customers will only be enrolled in the referral program through O&R's call center. Program implementation costs are estimated at $46,100 and on-going maintenance costs are estimated at $4,100. The Commission decided that costs of program expansion should be recovered from marketers on an equal basis. However, O&R and participating marketers were directed to consider possible modifications to the cost recovery mechanism and report back to the Commission that may then modify the Order. The full text of the Order is available on the NEM Website. | |
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